There is no sound coming from the earphones
- Please check volume on your audio device to make sure it is
outputting sound. Please make sure that the 3.5mm plug is fully inserted into your audio device. Sometimes a case or protective cover
can prevent a good connection. Please make sure the earphone plug
and audio device’s jack is clean.
I’m hearing a beep-sound.
- When your WOOFit Headphones
makes a beep-sound, they need recharging. Please charge your
headphones fully.
The headphone are not fitting comfortably.
- Please adjust the length of the band by pull/push the pole.
If you are having trouble with using the hands-free microphone
and play settings controller.
- Please refer to the table in this manual that describes the various
function of the hands-free microphone and play settings controller.
If you are still having trouble, or if your device platform is not listed
in this manual, please consult your mobile device’s instruction
manual.