CHARGEit charges slowly

• Check that all cables are connected correctly
• Make sure you have chosen either a QC2.0 or QC3.0 adapter

The blue LED indicator is blinking and the phone is not charging

• Make sure your phone is placed correctly on the X in the middle of

• Power ON/OFF your phone and retry
• Make sure your phone supports wireless charging

I am not able to charge CHARGEit power bank

• You need to make sure you have chosen the correct adapter for your

I feel CHARGEit is charging my phone too slowly

• CHARGEit only supports Fast Charging if your phone supports the
feature. Also you need to use a QC2.0 or QC3.0 adapter.

My phone or CHARGEit is very varm

• You need to ensure you have chosen the correct adapter for

• The power bank must not be covered as this might result in