CHARGEit Dock charges slowly

• Check that all cables are connected correctly
• Make sure you have chosen either a QC2.0 or QC3.0 adapter


The blue LED indicator is blinking and the phone is not charging

• Make sure your phone is placed correctly on the X in the middle of
• Power ON/OFF your phone and retry
• Make sure your phone supports wireless charging


I feel CHARGEit Dock is charging my device too slowly

• CHARGEit Dock only supports Fast Charging if your device supports
the feature. Also you need to use a QC2.0 or QC3.0 adapter.


My device or CHARGEit Dock is very varm

• You need to ensure you have chosen the correct adapter for
CHARGEit Dock.
• The power bank must not be covered as this might result in