SACKit Charge 50 charges slowly

  • Check that all cables are connected correctly
  • Make sure you have chosen either a QC2.0 or QC3.0 adapter

The blue LED indicator is blinking and the phone is not charging

  • Make sure your phone is placed correctly on the X in the middle of SACKit Charge 50
  • Power ON/OFF your phone and retry
  • Make sure your phone supports wireless charging

I feel SACKit Charge 50 is charging my device too slowly

  • SACKit Charge 50 only supports Fast Charging if your device supports the feature. Also you need to use a QC2.0 or QC3.0 adapter

My device or SACKit Charge 50 is very varm

  • You need to ensure you have chosen the correct adapter for SACKit Charge 50
  • The device must not be covered as this might result in overheating
  • The device being charged must not have a steel plate or magnetic back, as this may cause increased temperature and may damage the device.