Return policy

SACKit offers 30 days of cancellation on all items. The cancellation period expires 30 days after the date of receipt of your item or the physical possession of the last item in the case of an agreement on multiple items ordered in one order and delivered individually. You must, within 14 days of receipt, inform us that you wish to cancel your purchase. The notification must be given by sending an email to or by using the standard cancellation form (download, right to and upload in PDF or print and attach the return package). In your message, please let us know clearly that you wish to exercise your right of withdrawal. Return costs must be borne by yourself.

You can not cancel your purchase by refusing the receipt of the item without giving us clear notice of your cancellation. In such situations, the return shipping fees, as well as any duties, taxes, and additional charges added by the carrier, will be deducted from your refunded purchase.



You must send your order back to us in Denmark without unnecessary delay and no later than 14 days after you have notified us that you wish to cancel your purchase. We will answer your inquiry with further progress of the return, as well as return address. You must pay the direct costs for the return of the goods. You bear the risk of the item from the time of delivery. 

Lack of original packaging may be a depreciation, so in order to be sure to receive all the money back, it is recommended that the item is returned in original packaging. 

The condition of the product when you return it 
You are liable only for any deterioration of the value of the item due to handling other than what is necessary to determine the nature, characteristics and manner of the item. In other words, you can try the product in the same way as if you tried it in a physical store, but you should not take it for real use. 

If the product is tested in addition to what is described above, we consider the one used, which means that, in the case of withdrawal of the purchase, only a portion or none of the purchase amount will be returned, depending on the merchant's commercial value. 

Repayment of the purchase amount 
If you regret your purchase, the purchase price will be refunded to you. In the case of a depreciation you are liable for, this purchase amount will be deducted. We will refund the amount within 14 days from the date we have received a notice of your decision to withdraw the agreement if we have received the item return or return documentation. 

We will return the money with the same payment method you used to purchase unless we have agreed otherwise. 
We do not receive packages without shipment or packages sent per. COD.